Troubled by Logitech G930 Mic Disconnections? Here’s the Solution

Does the sound coming throughLogitect G930 keep cutting out? You’re certainly not the only one. While this can be a very frustrating issue, it’s often not hard to fix at all…

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5 Fixes for Logitech G930 Cutting Out

Here’re 5 fixes that have helped other users resolve their Logitech G930 cutting out in Windows 10, 8.1 and 7 problem. You may not have to try them all; just work your way down the list until you find the one that works for you.

1. Update your Logitech G930 driver
2. Adjust your audio settings
3. Edit the Device_Manifest file
4. Turn off USB Root HUB Power Management
5. Try another port

Fix 1: Update your Logitech G930 driver

This problem may occur if you’re having the wrong Logitech G930 driver or it’s out of date. So you should update the driver to see if it fixes the issue. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy .

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing.Driver Easy handles it all.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy.But with the Pro version it takes just 2 steps (and you get full support and a 30-day money back guarantee):

1. Download and install Driver Easy.
2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
   
3. Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you clickUpdate All ).

You can also clickUpdate to do it for free if you like, but it’s partly manual.
4. Restart your computer, check the sound fromLogitech G930 again and see if the sound cutting out problem has been resolved. If yes, then great! But if the sound problem still persists, move on toFix 2 , below.

Fix 2: Adjust your audio settings

1. Right-click on the sound icon on the lower-right of your computer screen, then click Sounds .
   
2. In thePlayback tab, click onSpeakers (Logitech G930 Headset) and clickConfigure .
   
3. ClickNext .
   
4. Make surethe box beforeFront left and right isUN-TICKED and clickNext .
   
5. ClickFinish to complete the configuration.
   
6. Back to thePlayback tab, click on Speakers (Logitech G930 Headset) and clickProperties .

7. Click theEnhancements tab, thenTICK the box beforeDisable all enhancements and clickOK .

8. Check if the sound coming through your Logitech G930 is still cutting out. If the problem persists, move on toFix 3 , below.

Fix 3: Edit the Device_Manifest file

Editing the Device_Manifest file is another effective fix according to user feedback.

To do so:

1. ExitLogitech Gaming software .
2. On your keyboard, pressthe Windows logo key andE at the same time, then copythe following path to the address bar and pressEnter .
   C:\Program Files\Logitech Gaming Software\Resources\G930\Manifest
   
3. BACK UP the Device_Manifest file by creating a copy.
4. Right-click on the Device_Manifest file andedit with a text editor (such as Notepad ++, Notepad, Evernote).
   
5. On your keyboard, pressCtrl andF at the same time, then typeturnoffinterval and clickFind Next .
   
6. Modify900 to0 .
   
7. Save the edit.
8. Check to see if yourLogitech G930 cutting out problem has been resolved. If yes, then great! But if the issue is still not worked out, then delete the file you’ve just edited andkeep the original Device_Manifest file.

Fix 4: Turn off USB Root HUB Power Management

1. On your keyboard, pressthe Windows logo key andR at the same time, then type devmgmt.msc and pressEnter .
   
2. Double-click onUniversal Serial Bus controllers >USB Root Hub .
   
3. Click thePower Management tab,un-tick the box forAllow the computer to turn off this device to save power and clickOK .
   
4. Check your Logitech G930 gaming headset and see if the sound cutting out issue has been fixed.

Fix 5: Try another port

Before reconnecting yourLogitech G930 to your computer, make sure it’sFULLY CHARGED andPOWERED OFF .

If the fixes above didn’t solve the problem for you, then you can try connecting your Logitech G930 headset to another port and see if it works.

For example, if you were using the USB 3.0 port, then switch to a USB 2.0 port; if you were using a USB hub, then connect the headset receiver to the PC USB port to see if it works.

If all else fails, then it’s probably a hardware issue. You should contact Logitech Support for further troubleshooting.

How have the methods above helped you with the troubleshooting? Do you have any ideas or tips to share with us? Leave us a comment below and let us know your thoughts.

• Logitech
• sound

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