Troubleshooting Netflix Silence Problems - Easy Steps

Many users are experiencing aNetflix no sound issue on their computer. If you happen to be in the same situation, don’t worry. It’s often quite easy to fix…

Disclaimer: This post includes affiliate links

If you click on a link and make a purchase, I may receive a commission at no extra cost to you.

4 Fixes for Netflix no sound

Here’re 4 fixes that have helped other users resolve theNetflix no sound in Windows 10 issue. Just work your way down the list until the problem is fixed.

1. Adjust your audio settings in Netflix
2. Update your audio driver
3. Adjust the built-in audio settings
4. Update Microsoft Silverlight

Before troubleshooting, please make sure the volumes on your PC and the Netflix app are both turned up to at least audible levels .

Fix 1: Adjust your audio settings in Netflix

1. In Netflix, play a video you want to watch.
2. Clickthe dialog icon .
   
3. Check if surround sound (5.1) is selected. If yes, then try changing it to a non-5.1 option.

4. See if you can hear any sound from the video in Netflix. If theno sound problem still lingers on, you should tryFix 2 , below.

Fix 2: Update your audio driver

This problem may occur if you are using the wrong audio driver or it’s out of date. So you should update your audio driver to see if it fixes your problem. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy .

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 steps (and you get full support and a 30-day money back guarantee):

1. Download and install Driver Easy.
2. RunDriver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
   
3. C lick Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you clickUpdate All ).
   

You can also clickUpdate to do it for free if you like, but it’s partly manual.
4. Restart your computer, then play a video in Netflix to see if theNetflix no sound issue has been resolved. If yes, then great! But if the problem still persists, move on toFix 3 , below.

Fix 3: Adjust the built-in audio settings

You can also try manually setting default devices and the default format to see if it fixes theNetflix no sound issue.

Here’s how to do it:

1. On your keyboard, press the Windows logo key and R at the same time, then type mmsys.cpl and press Enter .
   
2. In thePlayback tab, clickthe device you want to play Netflix through (speakers , headphones, HDMI, or Digital Audio). Then clickSet Default – Properties .
   
3. Click theAdvanced tab, then select24 bit, 192000 Hz (Studio Quality) from the drop-down menu and clickOK .

4. Again, play an audio in Netflix to test if theno sound on Netflix issue has been fixed.

Fix 4: Update Microsoft Silverlight

Microsoft Silverlight is a browser plug-in Netflix uses for more interactive media experiences. So you should try updating the program viaWindows Update or Microsoft’s official website Silverlight homepage to see if it can fix theNetflix no sound issue.

Hopefully you have successfully resolved the no sound in Netflix issue by now. If you have any questions, ideas or suggestions, please let me know in the comments. Thanks for reading!

• Netflix
• sound

Also read: